Deposits

When booking, a non-refundable deposit is required to secure your appointment. The deposit amount is specified upon booking depending on the chosen service. The remaining balance is due the day of your appointment in CASH ONLY. No other form of payment will be accepted.

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Arrival - Lateness

After 10min of lateness, $20 fee will automatically apply. NO EXCEPTIONS. If you arrive less than 15mins late, it will not be possible to extend the time for your booked service. Your service will be shortened due to your late arrival and you will still be charged the full cost of the service and might lose on quality service.

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Cancellation

Cancellation less than 24 hours will be charged 50% service. In order to rebook, a new deposit will be required.

NO TEXT - NO SHOW  will be charged 100% of the service.
 

Modification

To reschedule your appointment, we respectfully request at least 24hrs notice.

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You are allowed to reschedule your appointment ONCE within 30 days of the original booking. After 30 days, the deposit will be forfeited and a new deposit is required in order to rebook.

 

Rescheduling less than 24 hours will be charged 50% service. In order to rebook, a new deposit will be required.

 

Allergy

In rare cases, it is possible to develop an allergic reaction to eyelash extensions, lash lift, wax and stain,

At the first instance you notice any reaction, contact me immediately (text 646-868-5533), you will be  provided a complimentary removal (for eyelash extensions) and consult a physician at your own expense. No refund will be issued. 

 

Refund

You are paying for artist time, products, and other expenses used to provide you with a quality service. No refunds will be given for any reason on services or products.

 

NO REFUNDS ON ANY TRANSACTION / SERVICE / DEPOSIT.

 

By booking your appointment, you accept and agree to French Touch policies in its entirety.